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These Terms of Service (TOS) are effective 02/25/2012 and until modified.  All account users will be emailed any TOS changes or amendments.

TERMS OF SERVICE - You understand and agree:
You are requesting an email address and/or subdomain address to PrivateInvestigations.org (PIORG).  PrivateInvestigations.org is a domain name wholly owned by Associates in Forensic Investigations, LLC.  This is NOT an email service or website hosting service.  These are redirecting and forwarding services.  You must have an active email address (i.e. Gmail or Yahoo) and/or hosted website (i.e. Weebly or Homestead) for your email and/or subdomain name to land on.  AFI-LLC is only responsible for assuring that the email address and/or subdomain are actively redirecting as you designate.  You are wholly responsible for having an active email address and/or website hosted and assuring that accurate information is provided to AFI-LLC.

You understand and agree that PrivateInvestigations.org is a privately held domain name that is backed by the reputation of AFI-LLC, over 20 years.  AFI-LLC reserves the right to reject, cancel or modify and user settings to preserve the reputation of this domain name, AFI-LLC, as well as the owners and representatives.  You agree that you will not misuse the privilege or mistate any ownership or tarnish the history and reputation in any manner.

You can test your email address and/or subdomain name for five (5) days.  After five days AFI-LLC will email you that your credit card will be charged the appropriate amount, prorated for the year as detailed below.  You MUST respond within 24 hours of the email being sent if you wish to cancel and deactivate, and release your email and/or subdomain reservation.  All accounts are pre-paid for one Jan-Dec calendar year and pro-rated from activation accordingly.

THERE ARE NO REFUNDS.  By agreeing to these Terms of Service (TOS), you also agree that you will not dispute credit card charges in lieu of this NO CANCELLATION policy after five days.  AFI-LLC will consider refunds on a case by case basis for cause, such as no longer in business, sold agency, etc.  These TOS will be provided in any dispute.

PRIVACY POLICY:
AFI-LLC will NOT disclose ANY information from this form outside of the above TOS terms.  AFI-LLC will subscribe you to our courtesy professional monthly newsletter, you may unsubscribe at any time.

ADDITIONAL TERMS OF SERVICE:
You can have your own vanity professional email address and subdomain that shows who you are.  These are not email or domain hosting services -- these will forward to the email address and website you choose.  Why have 'agent007@genericemail.com' when you can have 'agent007@privateinvestigations.org' or 'http://agent007.genericdomain.com' when you can have 'http://agency007.privateinvestigations.org'

When you sign up for the service, we will tell you if your requested email and subdomain are available and then send you the link to finalize your request and payment.  If you only want an email or subdomain, we will temporarily reserve the matching email or subdomain for a small fee, which we will apply should you exercise your option to buy that matching email or subdomain.

EMAILS:
You send, receive and control your own email as you always have - we simply point your vanity PrivateInvestigations.org email to your existing email.  With Gmail and Yahoo (and many others) you can send email from your account as if it were your vanity email (see your email provider for details and instructions).

SUBDOMAINS:
You design, host, modify and update your website as you always have - we simply point your vanity PrivateInvestigations.org subdomain to your existing website.  This works with any website you have.  We can setup a specific subdomain to point at a specific page on your website.  For a small fee we can add meta descriptions, metatags and special descriptions that will assist with SEO and make your generic website look more professional!

USES AND DETAILS:
If you have a special event, webpage or other need for a temporary email or subdomain, we can accommodate you for a small setup and monthly fee.  We cannot accommodate common email or subdomain requests - such as first names only, 'books', 'training', etc., or trademarked or copyrighted names.  To set you apart, we suggest email such as 'youragency@privateinvestigations.org' or 'firstname.lastname@privateinvestigations.org' and for subdomains 'youragency.privateinvestigations.org' or 'firstlast.privateinvestigations.org' -- and every state is available (limited as used), such as 'statepi@privateinvestigations.org' or 'statepi.privateinvestigations.org'.  It is only limited by your imagination and needs.  You can also obtain email addresses and subdomains for your entire agency and staff (sorry, no 'admin' or similar can be used).

COSTS:
-- Email:  FREE setup and $5 per month, pre-paid annually, pro-rated from the month your account is setup.
-- Subdomain:  FREE setup and $5 per month, pre-paid annually, pro-rated from the month your account is setup.
-- Temporary Email or Subdomain:  FREE setup and $10 per month, pre-paid (these are limited to events and promotions - i.e. Your2012Conference.PrivateInvestigations.org).
-- SEO setup (title, meta description, meta keywords, welcome text):  FREE initial setup.
-- Maintenance to change email or subdomain redirect, or edit SEO information is $10 per incident.
-- There is no charge to reserve matching email or subdomains for annual accounts the first 30 days.  After 30 days the reservation is released.
-- There is no charge to fix any errors on our part -- please notify us by email ASAP and provide specifics of your issue.

VANITY SUBDOMAIN STARTER PAGE (FREE):
This service is pending and will be added when activated to this domain.  All account holders will be notified.

This a temporary page, a contact page or a special page for your vanity domain.  This is text only - not an html based web page -- up to 50 words can be used; no special formatting.

ACTIVATION:
From the time of your request and payment, your account will be setup within 1-2 hours and active in less than 24 hours (changes are usually finalized overnight by the domain registrar and host).  Your credit card will NOT be charged until after your five (5) day trial and 24-hours after the notification email of the pending charge.  Your trial period begins after the activation is confirmed.

MASKING URL OF YOUR WEBSITE AND ADDRESS OF YOUR PRIMARY EMAIL
All accounts use 'masked' forwarding so that your vanity subdomain appears in the web browser, together with the title you choose.  Viewers of your website will see 'yoursubdomain.privateinvestigations.org' based also upon the settings of your website.  Those receiving your email will see either 'youremail@privateinvestigations.org' or your true email address -- this is based only on the settings of your email provider and not this service.

SEARCH ENGINE OPTIMIZATION:
The SEO services are limited to the title, meta description, meta keywords, and welcome text; all other SEO is through your website host.  You must supply the keywords (limit 10 per item -- meta words must be separated by commas).

A welcome page, or starter page, is limited to 50 words (if you wish a starter page, please complete the form and when able to activate you will be emailed).

EXPIRATION AND RENEWAL:
All accounts expire December 31st each year.  We will send you a renewal reminder with an early pay discount in November.  Expired accounts are held inactive for 30 days and then released (if the name is requested to be reserved, you might lose that vanity name).  Expired accounts are assessed the setup fee to re-activate.

CUSTOMER SERVICE:
Please use the contact form at www.PrivateInvestigations.org if you have any questions, changes or technical problems -- please include details.  We are not a full-service provider and will do our best to resolve any problems.  Please email, we cannot resolve issues over the phone.  Although we will make every effort to address any issues immediately, the domain host may experience delays if the issue requires their tech support and attention.

We know, understand and appreciate how important this service is to you, as well as for you to be in communication and your clients and potential clients to visit your website.  We have used the same service for 20 years for all of our email and web redirecting services and our experience with problems has been very minimal, better than 99% uninterrupted and promptly fixed when the issue went beyond our ability and to tech support.

This is a redirection service and will not resolve any issues you may have with your email or website host.  

PAYMENT:
You are paying Associates in Forensic Investigations, LLC (AFI-LLC) for this service via credit card through 2012.  Your credit card information will not be retained, or used for renewal.

All information is confidential and not sold or disseminated.

Please use all information as it appears on your credit card.

After a successful charge you will receive an emailed receipt.

These Terms of Service are available on the website at www.PrivateInvestigations.org.  AFI-LLC reserves the right to modify the TOS based upon necessity and agreement with our service provider.  Any change in TOS will be emailed to all account users at the address provided.
PrivateInvestigations.org - Resources for PIs!